Customer Support Center
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Which social media platforms can WinnowPro post to on behalf of customers?
Can I use WinnowPro only for paid ads?
Can I use WinnowPro only for posts?
Can I use WinnowPro if I don’t have a Facebook account?
View all 19
All About Your Account
How do I change my WinnowPro password?
Changing the Facebook account linked to WinnowPro
I forgot my WinnowPro password. What should I do?
Granting others access to your WinnowPro account
Unlinking your Instagram account from WinnowPro
View all 22
Payment and Billing
How long is the discounted price valid for?
How do I change the credit card linked to my WinnowPro account?
When will my credit card be charged?
I canceled my account and my card was still charged. What should I do?
I paid my subscription fee but I don't want WinnowPro’s services any longer. What should I do?
View all 8
All About Posts and Ads
Can I edit a post or an ad that WinnowPro creates before it’s sent out?
Can I control the branding of my social media posts and ads?
Can I flag topics that should not be posted?
Can I include hashtags in my posts and ads?
How long will it take for my first post to be published online?
View all 19
Can I pay per post or ad?
Can I use WinnowPro to run only ads?
Is it free to run ads on WinnowPro?
How do I update payment for my Google Ads Account?
How do I update payment for my Facebook Ads account?
Help Desk Software